Wednesday 28 December 2011

Hurry up and wait

WizzAir has this little trick to get its passengers to come to the airport three hours before departure and spend more time and money at Luton's departure lounge. You get an SMS a day before your departure with the following text: "Due to congestion at Luton Airport we strongly advise you to arrive at least 3hrs before departure to avoid missing the flight. Check-in opens accordingly." What does 'check-in opens accordingly' mean? That it opens three hours before departure? Now, having read Scatts's post about this proceder, Eddie and I were expecting this.

We arrive in good time to drop off our rented car (Ford Fiesta from Hertz), got the bus to the airport... formed an orderly queue of two at the WizzAir check-in desks, and waited about half an hour. Lo and behold, check-in did actually open three hours before take-off. Great! We were first to check in, through security - then two and three-quarter hours of waiting air-side. A pint of Guinness, some Pret a Manger sandwiches, a look at what's on offer at Dixon's (Fujifilm X100 for £740? Thanks, I'll wait...), sit and read the papers, browse magazines at WH Smiths... then w learn our flight will be delayed by 25 minutes... Hurry up and wait.

Above: at least I got a nice sunset shot of the control tower at Luton.

No comments: